Terms  & Conditions 
CONFIRMATION OF YOUR ORDER 
In accordance with the distance selling regulations, we will always confirm receipt of your order by email, on the same day that your order has been placed.
The order will confirm that your gift box will be packed and shipped within 24 hours of receiving the order.
STANDARD UK DELIVERY
Standard delivery in the UK with Royal Mail 1st Class post is £3.99. 
You will receive an email with a confirmation when your gift has been despatched. 
Delivery time after dispatch according to the Royal Mail website is currently 2-3 working days. These times should be used as a guide only. 
In the unlikely event that your items go missing in the post within 7-10 days of despatch, please get in touch for a refund or a replacement.
TRACKING
Sam's Sparkly gifts will be tracking all gift boxes sent to ensure safe delivery. If you would like an update on how your gift box is getting on, please feel free to drop us an email at contact@samssparklygifts.co.uk
DELIVERY ADDRESS
Our mission to make giving seamless and convenient as possible, you will be offered the opportunity to have your gift box sent directly to your recipient. All you will need to do is provide their name and address as the 'Shipping Address' at checkout.
RETURNS
If you change your mind for any reason, simply call or email us, and if your order has not been despatched we will cancel the order and issue a refund. 
We are happy to offer a refund (excluding P&P cost, unless the item is faulty) if the item is returned in its original packaging within 14 days of the date of delivery. 
We can't accept returns on food items for hygiene reasons.
To arrange a refund please email contact@samssparklygifts.co.uk with your name, order number and details of the item(s) you'd like to return and why.
All refunds will be processed within 7 working days of the return being received and refunds will be made via the original payment method.
**Please note that we cannot provide a refund if a customer provides an inaccurate delivery address which results in the order being lost.**
PRIVACY AND DATA COLLECTION STATEMENT 
We respect your right to privacy. Any personal data which you give us will be used exclusively for the purpose of providing a gift box for your friends or family. We may send you information about our products, services.
If you do not want to receive such information you may unsubscribe at any time. We have never - and never will - share your data with anyone else, for any reason.
We are responsible for credit and debit card transactions processed through this site and they are all processed through a PCI compliant secured 3rd party, using SSL. We do not store credit card details nor do we share customer details with any 3rd parties.
ALCOHOL 
It is an offence to purchase or attempt to purchase alcoholic liquor under the Licensing Act 2003 if you are under the age of 18. By placing an order for any gift box containing alcohol the purchaser shall be deemed to have confirmed they and the recipient are at least 18 years old.
 MULTIPLE ORDERS 
Discounts for personal or corporate customers are available for orders of 8 or more boxes, please contact us HERE  for more information. 
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Contact by Phone

07553095604
Office hours;
Monday to Friday 9am -5pm
Saturday & Sunday Closed

© 2020 Gifts4u Ltd  C/o Sam's Sparkly Gifts  London  Register Number 12678500  

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